Last updated: 25 September 2023

Introduction

Welcome to CasinoPay! At CasinoPay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you access and use our website and services

By using CasinoPay, you agree to the practices described in this Privacy Policy. Please take the time to read and understand this document carefully. If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Information We Collect

1.1. Personal Information:

   - When you register for an account with CasinoPay, we may collect personal information such as your name, email address, phone number, and date of birth.

   - To comply with legal and regulatory requirements, we may also collect additional information, including but not limited to your address, social security number, and government-issued identification.

1.2. Financial Information:

   - To facilitate payments and withdrawals, we may collect financial information, including bank account details, credit card numbers, and transaction history.

1.3. Usage Information:

   - We may collect information about your interactions with our website and services, including the pages you visit, your IP address, browser type, and device information.

1.4. Cookies and Tracking Technologies:

   - CasinoPay uses cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and personalize content and advertisements. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1. Providing Services:

   - We use your personal and financial information to provide you with our services, including processing payments, facilitating withdrawals, and verifying your identity.

2.2. Communication:

   - We may use your contact information to send you important updates, newsletters, promotions, and other relevant information. You can opt out of marketing communications at any time.

2.3. Legal and Regulatory Compliance:

   - CasinoPay may use your information to comply with legal and regulatory obligations, including anti-money laundering (AML) and know your customer (KYC) requirements.

2.4. Security:

   - We use your data to enhance the security of our platform, detect and prevent fraudulent activities, and protect our users.

3. Disclosure of Your Information

3.1. Third-Party Service Providers:

   - We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and customer support services.

3.2. Legal Obligations:

   - We may disclose your information to comply with legal obligations, including responding to lawful requests from law enforcement agencies and regulatory authorities.

3.3. Business Transactions:

   - If CasinoPay undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

4. Your Choices

4.1. Access and Update:

   - You have the right to access and update your personal information. You can do so by logging into your CasinoPay account or contacting our customer support team.

4.2. Data Retention:

   - We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

4.3. Opt-Out:

   - You can opt out of receiving marketing communications from CasinoPay by following the unsubscribe instructions provided in our emails.

5. Security

We employ reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Changes to this Privacy Policy

CasinoPay may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a prominent notice on our website or by sending you an email.

7. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact our Data Protection Officer at support@casinopay.in